Our Commitment to Excellence
At HDMB we pride ourselves on the quality of our service, our specialist trades, our processes, and our finishes. We set high standards and will ensure that everything from our first meeting to the finished product is seamless. Our team have been trained to deliver only the highest quality at every stage.
Environmental
Your addition will both require new materials and create a substantial amount of waste. Selection of sustainable materials and careful sorting, recycling and disposal of waste is to be considered.
HDMB encourages reuse of good quality recycled materials where possible. We can also advise on sustainable building methods, environmentally conscious heating and cooling, passive design and photo voltaic (solar) systems.
David is an accredited HIA ‘Greensmart professional’ and can meet to discuss your options.
Safety
Our team keep a tidy and safe site. We allocate time to ensure the work site is clean, materials are protected, and work areas are safe and productive. Your home becomes our home. We will treat it with the respect it deserves. Our integrated WHS management system ensures compliance, and a safe place of work is maintained at all times.
Our Mission
To exceed your expectations by delivering high quality projects through a well communicated and effortless process.
Collaboration
We work with the best consultants, engineers, architects, drafters, quantity surveyors, approval authorities and, most importantly you, our client. The most successful projects are collaborations.
Innovation
We constantly strive to push the parameters, to invent new solutions and embrace new materials and technologies.
Our Values
Our team are our family, and your home is our home. We take pride in our work. We strive to ensure we deliver what we have promised, and our clients are always comfortable and confident. HDMB lives and builds within your local suburbs and a successful outcome for every build is paramount. Every project is treated as a portfolio piece and every client, a valuable ambassador.
Customer Service
We focus on our clients. HDMB take the ‘client first’ approach to your project. We will work with you to ensure all elements of the building project have been explained and consulted. We will listen to your queries and feedback and advise of the best options available to you. Client relationships and constant communication from start to finish is important to us.
Compliance
HDMB have a stringent WHS and Environmental System, have full Product and Public Liability Insurance and ensure all our team and subcontractors are licenced, experienced and fully insured. HDMB will work with Council and private certifiers to ensure all critical stage inspections and certifications are met. We offer piece of mind that no compliance issues will arise during or after your project is completed.
A Client Portal Like No Other
On commencement of your project, you will receive access to your online project portal. From here you will follow the detailed schedule, view important dates and milestones, receive live updates, regular communication, and weekly documented progress reports…all with photos.
You will have access to real-time updates! This allows you to follow the job, see items as they are completed and take note of upcoming stages. Share your progress with friends and family.
Of all our systems, the transparency and accountability that the portal provides to our clients is the most valued.
Affiliations and Licencing
HDMB are members of numerous professional industry associations including the Housing Industry Association, Master Builders Association, the Association of Professional Builders and Australasian Timber Flooring Association. Our affiliation with the beforementioned associations ensures we are kept abreast of all code changes and regulatory updates We follow a strict code of conduct in line with industry standards, the Building Code of Australia and the National Construction Code.
In addition to the above we hold a variety of memberships and subscriptions to architectural, design and construction publications. We are kept abreast evolving construction methods, new materials and market product trends. HDMB are fully licenced and insured builders.
Quality Control
HDMB follow a structured building process developed from a lifetime of experience. Construction stages are scheduled and completed in a specific order ensuring a trouble-free process. Every construction stage has a series of quality control checks, totalling over 2000 per project. Before our team are permitted to move on to the next stage, they must first demonstrate that the current quality checklists and upcoming pre-checks have been completed. This system, automated by our project management software, ensures no items are forgotten, reduces human error and provides recorded evidence of stringent quality control.
Or send us a note from our contact page.